New products may be returned within 14 days of purchase for a refund (excluding swimwear, intimate apparel, health, beauty and fragrance items). The item must be returned before a refund is processed, and must arrive in its original, unworn and unwashed condition, free of any odors. After the item is received and inspected a full refund for the cost of the merchandise, less any shipping costs will be issued to the original form of payment.
If you need to return an item, simply email us with your name, email and purchase order number. We will issue a return authorization that you will need to include with your return shipment. The buyer is responsible for the cost of return shipping. We will notify you via e-mail of your refund once we've received and processed the returned item.
Pre-owned products, swimwear, intimate apparel, health, beauty and fragrance items are final sale.